"Coming together is a beginning. Keeping together is progress. Working together is success."
Henry Ford
"Employees will never treat customers any better than they're being treated themselves."
Barbara Glanz, CSP
Speaker, and Co-author of "the Simple Truths of Service"
"Leadership is a potent combination of strategy and character. But if you must be without one, be without strategy. The truth of the matter is that you always know the right thing to do. The hard part is doing it."
General H. Norman Schwarzkopf
"There are no traffic jams along the extra mile."
Roger Staubach